Return Policy
Thank you for choosing [Your WordPress Theme Name] for your website. We understand that sometimes a theme may not perfectly fit your needs or expectations. Our goal is to ensure your satisfaction, and we have established the following return policy to address any concerns you might have.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all purchases of Dragon Pro Theme. If you’re not completely satisfied with your purchase, you can request a refund within 30 days of the original purchase date. To initiate a refund, please contact our support team at contact@dragonprotheme.com with your purchase details.
Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
- Your refund request must be submitted within 30 days of the original purchase date.
- You have actively engaged with our support team to resolve any issues you encountered.
- We must determine that your issue is directly related to the theme’s functionality or features and cannot be resolved adequately.
Non-Refundable Cases
Refunds will not be provided under the following circumstances:
- After 30 days from the original purchase date.
- If you have used the theme on more than one website.
- If you have purchased the theme but have not utilized it.
- If you have customized the theme extensively or made modifications that affect its original functionality.
- If the theme’s issues are caused by third-party plugins or software conflicts.
Process for Requesting a Refund
To request a refund, please follow these steps:
- Contact our support team at contact@dragonprotheme.com and provide your purchase details, including the purchase code and the reason for your dissatisfaction.
- Our support team will review your request and may ask for further details or clarifications.
- If your request is approved, we will initiate the refund process. Please allow up to [number of days] for the refund to be processed back to the original payment method.
Theme Support
We are dedicated to providing excellent support and assistance to our customers. If you’re facing any issues or need help with the theme setup, customization, or troubleshooting, please don’t hesitate to reach out to our support team at info@dragonprotheme.com . We’re here to ensure that your experience with Dragon Pro Theme is as smooth as possible.
Updates and Compatibility
We continually update our themes to ensure compatibility with the latest WordPress version and to add new features or enhancements. We recommend keeping your theme up to date to benefit from these improvements.
Contact Us
If you have any questions or concerns about our return policy, please feel free to contact us at info@dragonprotheme.com Your satisfaction is important to us, and we’re here to address any inquiries you may have.
Note: This return policy is subject to change without prior notice. Please refer to this page for the latest information regarding our return policy.